Axcell has been providing Managed IT Services to businesses in Chicagoland since 1998. We use tested processes and leverage advanced tools to assure that users have access to the data and applications they need to do their jobs,
Our Fixed Fee Managed IT Services programs are custom tailored for each client, but they all include:
- Proactive Services: We implement advanced monitoring to alert us before a problem occurs. We monitor over 100 key elements of your technology infrastructure.
- Advanced Design/Planning Services: We work with our clients on a technology plan to assure that they have the right technology in place. Identifying and eliminating single points of failure and planning for the future.
- Support Services: Axcell provides fast, expert support. We use streamlined processes so that users don’t have to wait for an answer they need. Everything is tracked in our advanced ticketing systems for reporting an analysis. Nothing ever drops through the cracks.
- Security Services: We utilize advanced tools and services in order to assure systems and data are secure from the increasing number of cyber threats. Due to the advanced measures we employ internally and for our clients, we are able to offer Cyber Breach Coverage to all of our clients.
- Disaster Recovery/Business Continuity Services: We design, implement and monitor an advanced DR/BC solution and we help create and manage a comprehensive DR/BC plan for our clients.
When you sign up with Axcell for Managed IT Services, here are some of the key advantages:
- Customized, high-touch services to a relatively small list of clients.
- Highly focused on client satisfaction. We still have our first client from 21 years ago.
- VCIO meets with you quarterly to review and update your technology plan and budget.
- Resources work on a team basis and employee retention is extremely high.
- Technical resources throughout the Chicago are that can be available quickly in the case of emergency or onsite requirement.
- Consistent onsite presence at all clients on a regularly scheduled basis
- Small and nimble. We focus on streamlined procedures designed to assure that user productivity is maximized by keeping systems operational and data protected.
- Focused on providing its clients with the right long-term solutions to keep users productive and support your business as it grows.
- Monitors and manages your network 24x7x365 using proven processes and automated procedures to identify and prevent problems before they impact production.
- Comprehensive Cyber Liability Insurance from Lloyds Of London with up to 5 Million Dollars of coverage included.
Axcell is your Chicagoland IT team.
Experienced, Highly Responsive, Proactive and easy to work with.
You focus on your business - Relax - We’ll Handle I.T.