Chicago IT Services

No-Cookie Cutter approach

Every business is different and Axcell Technologies offers its clients a suite of IT services and Technical support options customized to their needs.   Axcell uses advanced processes, tools and industry best-practices provided by a highly trained staff that are designed to deliver superior services that match your needs and stay within your budget.

Services focused on reducing Total Cost of Ownership
We work with our clients to reduce the Total Cost of Ownership (TCO) of their existing Technology infrastructure allowing them to maximize their investment.  While costs for equipment, software and support are elements of TCO, poorly designed systems and inadequate support can cause downtime and lost productivity which are often overlooked components of TCO and can raise overall TCO dramatically.

Proactive and Consistent
With our proactive and consistent approach, we are able to reduce TCO and maximize employee productivity. Potential issues and problems are prevented. Systems and people remain productive and working. In the case where problems do occur, response times can often be within minutes.

Push Button Support
Our support services are designed to make it easy for you to receive support at the click of a button.  By email, phone or onsite, Axcell is highly focused on delivering the best support within minutes.  Quick response and resolution means your people remain productive and able to serve your clients, better!

A Reliable Partner with a complete long term approach to technology management
Axcell assists our clients in every phase of technology implementation and support.  Our approach is to work with clients over the long term to provide a consistent and reliable technology environment.  Over time, clients may use Axcell for some or all of the service areas described below:

Planning and Strategy services help clients maximize their investments by helping to develop standards for future development and an operating plan designed to support key business strategies.

Planning and Strategy services include:

• Long Term Technology Planning
• Cost Justification
• Business Process Improvement
• Application Evaluation
• Technology Auditing

Design Services help our clients refine the actual design of a system or application before the actual

implementation process begins.

Design services include:

• Network Design
• Systems Prototyping
• Documentation

Implementation Services provide our clients with hands on expertise in order to implement systems designs.

These services include:

• Network Configuration and Implementation
• System Upgrades and Enhancements
• Application Development
• Project Management
• Technical Staffing and Resourcing

Support Services provide clients with the on-going support and training that will assure that they get the most out of their systems.

Support Services include:

• Managed IT Services
• Hardware/Software Procurement
• Software License management
• Expert tech support
• Remote Network Monitoring and Management
• Helpdesk
• Customized Group Training
• One on One Applications Training

Disaster Recovery and Business Continuity Services help our clients protect their data and applications to help assure uninterrupted operation of their business.

Services include:

• Scenario based Disaster Recovery Planning
• DR systems design, implementation and support
• Documentation of DR Plans

Cloud Hosting and Migration Services help our clients navigate the quickly changing cloud landscape

Services include:

• Public Cloud Migration – Google Apps, Office 365
• Private Cloud Design and Migration – Hosting critical apps in a secure private cloud
• Mobile solutions – Allow access to your applications and data from any device (Ipad, Droid, etc)

Contact us today!
We’re easy to get in touch with, easy to work with and we’d be happy to discuss how we might be able to help you achieve your business objectives.  Click here to contact or just give us a call at 847-304-8837.  Relax